Advantage Travel Partnership White Paper Published

Advantage Travel Partnership White Paper Published
‘Creating the Vision’
A Perspective on the Future of the Small-to-Medium TMC

Advantage Travel Partnership (Advantage) has published a White Paper titled ‘Creating the Vision – A Perspective on the Future of the Small-to-Medium TMC’.  The paper summarises the findings from the business travel sessions held at the annual Advantage conference in April 2016, with additional output from a follow-up Business Travel Symposium event held later in the year.  

During 2016, the Advantage team set about creating a vision for their business travel members.  The goal was to draft a template for the future shape of the SME TMC, with a clear guide to the value their buyer and supplier clients place on six key service areas.  The template was created through scoring developed from tailored research conducted by the Institute of Travel Management (ITM) across their buyer members and from conference delegate input.

The six key areas of value which were scored are:- 

  • Content and distribution
  • Policy and compliance
  • Risk and security
  • Data and analytics
  • Payment and reconciliation
  • Consulting and added value

Released as a PDF, the Advantage White Paper includes video content to support each of the six key areas of value and Advantage members can also download the full results of the ITM buyer research, which were presented by ITM CEO Simone Buckley at the conference session in April and also contributed to the TMC value scores.

Advantage’s head of business travel Sonia Michaels said: “So often we attend inspirational events and conferences but come back to the office and continue with business as usual.  We felt it was really important to provide a clear continuation to the conference discussions and therefore created the Advantage Business Travel Symposium as a one-day event to concentrate on the areas of greatest TMC value, as established during our main conference business travel sessions.  Producing the Paper was part of this process, pulling together the outcomes from both events for the leadership teams of our members to consider in their own business environments.“
The White Paper was produced by Advantage in partnership with business travel expert consultancy Festive Road, who also supported the 2016 conference approach. Paul Tilstone, managing partner said: “The White Paper summarises the key learnings from the 2016 Advantage conferences and, essentially provides some perspective for small-to-medium TMC development in the future.”
Advantage plans to repeat the business travel symposium event in October this year, to again provide a continuation to the business travel content they will be delivering at The Advantage Conference, being held in France, 12 – 15 May 2017.
Advantage managing director Julia Lo Bue-Said said of the initiative: ‘The Paper is a snapshot built by consensus over a research exercise, two-day event and follow-up symposium, of where the value of the TMC should be.  This exercise shows we are thinking long-term for our members and we think that the recommendations contained within the Paper ensure they are ahead of the pack.”

The white paper can be downloaded here. Please note you will need to save the PDF when it is downloaded, to be able to see the video links.

Advantage Travel Partnership (

Back to news listing

Use of Cookies
This site uses cookies to help make it more useful and reliable. By using our website you agree to our use of cookies.
You can find out more and turn cookies off by reading our privacy policy.